Today they worked me in for a simple but important repair. Had they not, I would have been driving around without brake lights, and that's not good. Many Thanks! Yang H. Friendly and helpful staff. Michael B. A calm, no pressure service center which has a car service to take you from alms back to the shop. Rich went out of his way to address my car's condition, diagnosing a tricky problem and getting me back on the road. David W.
Arthur H. Don G. Joe S. I left the car and they kept me posted on what needed to be done and the appropriate cost estimate to cover the items. Julie O. Alice H. Claudia J. Thomas And Lois L. The entire staff goes far and beyond expectations. My wife and I are so pleased that we have such as reliable and honest auto service close to home. Steve A. Quality work! Peace of mind bringing car to them. Dennis F. This is the most reliable shop I have ever had my cars world on at.
Rick B. Kathy C. Village Auto has always been very professional and we trust them completely! Marc S. I will not bring my three vechiles anywhere elsel". Suzanne F. I will definitely refer family and friends to you! Very professional and friendly! Ricci O. I was in auto repair industry for 17 years and am very aware of the lack of honesty, workmanship and professionalism of most repair shops. This shop excels in all areas. We are lucky to have them in the neighborhood. Sandra P. They treat me like family.
Rich W. Joelle M. Steven E. Don A. The repairs are completed in a timely manner and we can be assured that we will be driving safely after the work is done. Trish B. Ann J Mc G. Robert D. Donald H. The customer service, quality workmanship and overall cleanliness of this automotive center is far beyond my expectations of a repair shop. From the owner on down to the support staff they go above and beyond what I expect a repair shop does. Thank you Rich,Ken,Rob and staff for always making me feel not like just another customer.
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DH Stony Brook". Matthew S. They were always kind, understanding and patient. They went over and above expectation while replacing my engine! Repaired my brakes, New front brake lines, sway bar, motor mounts,installed new tires and all sensors repaired to pass emissions. There was much more work performed on this project and I was aware of all the work that was required on this truck before I took it to them.
Great prices on labor and parts and their work and knowledge is beyond excellence. This truck still needs more work to restore it to as new condition. I will be back and I will be bringing in my other car in for work. Highly recommended doesn't say enough positive about the Village Automotive crew.
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Thank You Guys, Matt". Marcy M. Highly recommend. Milton L. Bruce S. Marie S. Kimberly P. Very professional and pleasant guys. Of course I don't use another garage so I'm not sure what the others charge. Maybe I'm wrong. Bob De Z. Amanda B. They care about the work that they do and are a pleasure to do business with. They make sure that you are safe, but are honest and do not try to get one to do uneccessary repairs.
Mary Lue B. I would highly recommend their service. Michael Makrides, M. I was told that the tire had to be replaced and I was fine with this. I had an appt. While waiting I asked Ken if I could hold off on the right tire but he said it was already on the work order and I assumed that I was billed for that and that the evaluation would require that the right tire would have to be removed and tested. I spoke to the mechanic as he completed the job and he told me that all that he had done was to put air in all the tires. I like you guys but I was annoyed by the billing for a service that was not provided.
If this was truly the case it casts a shadow on your business. Respectfully yours, Michael Makrides". Car is ready on time. I have not had a repair shop treat me so kindly and do such quality work. The work was very reasonably priced and expertly done. Michelle S. They Provide Outstanding Customer Service. Peter S. Karen Van H. Lucille E. Kate D. Kelly B. I've been very pleased so far.
Dorothy K. Lenny J. Fredrica ricci O. I was in auto parts industry for 15 years and tell people how prompt, honest and the quality of work you do is not found in many places". We are very happy to have found the same level of excellence of service at Village Automotive Center. The quality of service is nonpareil, and the customer service is always accommodating and caring. Thank you, Rich, Ken, Rob, George, and all the rest for your fine and trustworthy service.
Raymond R. I have had these rreplaced in past and am familiar with past repair prices. Amy J. Great phone manners and attention to customers that goes above and beyond. Andrew V. Would recommend to anyone in need of car service. Robert De Z. David T. These guys are always swamped with work for a reason!! Be prepared to leave the vehicle, but rest assured that your vehicle will get the best".
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Tom L. I've never had anyone suggest work I didn't need. This is the best repair shop I've ever used for my cars. Melanie H. I was extremely pleased with my first visit, and after my very positive experience with Village Automotive Center, I will have all of my vehicle's service needs done by them! John W. Lisa B. Excellent at communicating with customers. They don't try to sell me services I don't need. They helped me on several occasions with minor problems when I dropped in without an appointment, but it's best to make an appointment.
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Arleen B. Everyone is knowledgable and helpful. Marvin H. I won't go anywhere else. Giovanni T. Ken and the mechanic Javier were very nice with explaining everything too me.. I was very satisfied with my visit to village automotive center!! Kate P. Honest and professional. Ruth C. Karen W. Great service. Linda A. Benjamin S. Honest work. On the expensive side. Kathy H. There is a family feel to this business. Cindy G. Willing to work with you, informing of what is a priority for repair and what can wait. Will drop you off and pick you up at home if close enough.
Julia H. Doug G. Katherine H. Roni M. Alexander A. You can depend on them to do a great job and I would recommend them to anyone in need of car service. Kevin B. Mary A. Rita G. My family members are already long time customers. I wouldn't take my vehicle anywhere else. Mindy R.
Barbara B. Joel P. Have been a customer since Abby L. They were patient with my indecision about what repairs I should get or not. They provided the options so I knew what the need-to-do items were and the nice-to-do items were. They were friendly and I loved being able to review the proposed repairs in writing over email before committing to anything.
It may cost more initially, but that type of care saves money and aggravation in the future. But before finding Rich, I had more breakdowns and no-starts than I care to remember. Rich and his people such as Ken and the mechanics whose names I do not know are bright guys, who keep up with the newest techniques. They are also very, very nice people.
They have cheerfully driven me to and back from the university countless numbers of times. Maybe Rich sets the example for the shop. In one of my first encounters with him decades ago, he rushed to help me when I had a flat tire and could not easily jack up the car and change the tire because of where it was parked in the university garage.
I also did not have AAA. I was indeed most grateful to him for quickly coming, and being the owner of the shop at that. He also reprimanded me for the quality of tires I was buying at the time! He has also given me good advice on cars to buy. I am so grateful that the grad student, who initially told me to go to him about 25 years ago!
Adam-pinki D. Recommended by RepairPal online, and I would personally recommend them as the top shop on anyone's short list. Grace B. Adam D. Take excellent care of our cars. Donna E. And I trust them above anything. They have rescued, educated and insisted on safety repairs for my college age daughter's vehicle. Keeping her safe and on the road. She now lives in RI and still returns home to get auto work done. Fredrica O. All have thanked me and have returned to your shop for future repairs.
The entire staff is very friendly and very competent! Reliable always". Thomas K. What more of a recommendation could I give? Deanna L. Wayne V. You forgot to replace the front left head lamp bulb as requested, during NYS Inspection and repair the requested right fog lamp correctly. Lori J. Steve E. During this time I have always received reliable and professional service. Simply put, I have always trusted their work and know I am going to get and honest and accurate assessment of what the cars need and how to repair them properly.
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I especially want to highlight the receptionist Ken, who's service has always been excellent. If I call with a mechanical problem, Ken does a terrific job of listening to my concerns and then recommending the best approach to addressing the problem. When picking up my car after repairs have been done, Ken will always give a complete and detailed description of the work and the costs involved.
He is always friendly,courteous and sincere in making sure you I receive the necessary repair at the appropriate costs. Ken's personal approach when dealing with customers is refreshing, especially, when you very seldom see it, in the business of auto repairs. Elizabeth T. Harold B. I heard metallic squealing noises which I thought were my front brakes and brought the car in for brake pad replacement. Not only were you honest and informing me that the pads were perfectly fine, but you went above and beyond to diagnose the source of the noise a warped rear rotor. Extremely satisfied and am definitely making Village Automotive my regular car shop from now on.
Not cheap but very good. Honest and efficient with a helping of niceness". Virginia S. Charlie P. He and his staff have always been reliable and honest. If they don't have the answer, they will find it. Kathleen D. Competent, friendly, trustworthy and reasonably priced.
Also, pleasant to deal with. Philip A. Lisa T. This loyalty has been earned by their continual dedication to the highest quality of service and a very professional and accommodating attitude by all their personnel. Especially thanks to Ken and John and the man that it all starts with Richie. Stop using my email address for your marketing tactics. The towing company, Elite was great, too.
I am a really satisfied customer! Les W. I asked them to check if I might need a new batter, for example, and they checked it out and determined that mine was just fine Good people. Peter I. The staff is knowledgeable and courteous. I have no problem in recommending your services to my family and friends.
Thanks to John,Ken and the boy's. Jun Hee P. Mary Lou B. Within minutes the car was inspected and I was told the problem. I was also reminded that the car needed 60, miles service, which was done that day. If it's not broke they don't tell you that it needs to be fixed. Whatever the problem it is fixed the first time! We love you back with our Loyalty Program. Go through the wash 10 times and the 11th is a gold wash on the house! Happy Birthday to you , Happy Birthday to you, Happy Birthday to those that are part of our Loyalty Program because you will get a free wash-n-go car wash on your birthday month!
Cash Cards are like the reloadable green dot cards you can find but only usable at Breton Auto Wash. Perfect for those wanting to control their expenses or give to family members. You can also look for additional coupons on our website or these additional sites:. Your money needs to stretch further than ever these days, but you still want the best care for your car Get help with our mid-week specials and monthly coupons. Choose your interior and exterior package 2. Choose either 5 or 10 washes per book 3. Five stars. Great job. Keep it up! Our z3 BMW was literally covered with bird droppings.
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The folks at ScrubaDub were terrific…great service…fantastic men who were amazing terrific and smiling! I dropped off my Honda Ridgeline that was very dirty inside and out and when I came back to pick it up I was blown away with the outcome. You guys did a great job. Outstanding job. Vehicle interior restored to new condition after 4 years of 3 children destroying it.
This car wash Salem is by far the best and the guy in the tunnel named Robby did a wonderful job explaining the different car washes as well being VERY polite, even though there were a line behind me, he took his time and did an extraordinary job scrubbing my car. I must say, out of 10 years of being a loyal regular customer I have never encountered a ScrubaDub employee handle my situation with professionalism and hospitality.
Josh was kind enough to walk me over and assist me with my wash. He taught me how to use the equipment correctly step by step. He has a bright smile and great personality.