I contacted them to know the current status of my order but luckily they replied for a couple of times and then they left me hanging and I have been Hello Dealsmachine! I bought a phone from your store over two months ago and received nothing yet. I want to know about the status of my order and its current location. I asked for a tracking number many times but you ignored me.
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Please contact me as soon as possible because I want to know What can you expect from Dealsmachine. Even items in Dealsmachine. You could wait month or more for popular items only with getting promise, soon, next week or smth. Receive cheap, defective, Chinese made item I've purchased a phone from www.
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I contacted them asking for a refund but they simply do not believe me! They claim they shipped my phone and refuse to listen. I decided to order from DealsMachine because I was their loyal I have ordered a phone from DealsMachine about 5 months ago and received the one which was broken. It did not even turn on.
I contacted customer service and after weeks of arguing they finally argeed to send me a replacement. They refused to give me a refund so I agreed for a replacement I made an order and purchased a tablet from DealsMachine.
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But the one I received was not made for English speaking people. Everything was in Chinese or Japanese, I'm not sure and there was no way to install English. Or maybe there was a possibility to do that but since I could not I have purchased a mobile phone from www. I waited and waited and then decided to contact their customer care to ask what was going on. They said that the address I gave them was incorrect so my phone wa Dealsmachine warranty required me to return the faulty phone by airmail which is not tracked and not by UPS, FedEx etc.
They can then deny they have received it and I cannot prove otherwise, I only have a postal receipt which was provided and with no tracking details. After several month Do not order from DealsMachine! I bought a smart watch from them in early February.
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Rick brings nearly all of my deliveries, absolutely lovely man. Get real-time and detailed progress of all of your shipments.
The organization of the return of the goods is also worked easily and smoothly. Pick up your phone and call ahappydeal on the specified contact number.
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